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At PDR, our approach to Human Factors is based on maximising user contact to inform, specify, refine, and test products. We have developed an end-to-end system, starting with initial generative tasks to identify how and why your solution should exist, through iterative formative studies, culminating in larger-scale summative studies assessing the final product for usability and risk. This process is rapid and cost-effective, providing clear insights and design suggestions to enhance the product.
We have vast experience in developing protocols to assess primary and frequently used operating functions alongside key safety-related features important for risk reduction. Our in-house observation facilities, fitted with 360-degree CCTV and audio recording capabilities, allow us to run user studies on-site and pass the cost savings directly to our clients. These studies provide an effective mechanism for documenting evidence of user involvement throughout the design process, which is crucial for helping companies meet their legislative requirements.
